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IMPORTANT: MemoryWeb Photo Organizing App will end service on March 17, 2025

MemoryWeb's photo-organizing app is now “read-only,” meaning you can no longer upload photos to your account.

We are pivoting our company around one of the key features of the original MemoryWeb app, and that creation is an app called PhotoFlipz, which you can check out here.

As part of this pivot, MemoryWeb’s photo-organizing app will discontinue service on March 17, 2025.

HOW TO EXPORT FROM YOUR ACCOUNT

  • Those with ACTIVE subscriptions can export their photos with metadata via our desktop tool.
  • The desktop tool can be downloaded from here.
  • If you need a refresher on how to export photos using the desktop tool, here’s a how-to video (https://youtu.be/gxcg98jl6cQ?si=jTLdz7PvEbVer6fp).
  • NOTE: once you export your images, you can use a viewer that displays full metadata to see the information embedded in a file.
  • Many common viewers only display partial metadata. You can do a Google search to locate free viewing resources for IPTC/XMP metadata. Two sites our users have used are:
    • https://getpmd.iptc.org/getiptcpmd.html (note: this one won't display the album metadata)
    • https://www.metadata2go.com/

REFUNDS

  • If you purchased a subscription via our website, you will be reimbursed for the remaining days after the service was suspended (February 12, 2025).
    • Your refund will applied back to your original payment method once it has processed.
  • If you purchased your subscription via the App Store or Google Play Store, you must request a refund directly from the stores.
    • Google Play Store refund information
    • App Store refund information
    • If you have any issues obtaining a refund through the App Store or Google Play stores, please contact us at contact@memoryweb.me


THANK YOU

We thank you for supporting the MemoryWeb photo-organizing app with subscriptions and feedback.

As we evolve the focus of our company, we’re looking forward to continue serving you by creating new and different tools for managing and enjoying photos, such as the PhotoFlipz app we launched in 2024.

Thank you again.

The MemoryWeb Team



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